Frequently Asked Questions
Orders & Shopping
What can I find at Everything Hub? Everything Hub is your one-stop destination for everyday essentials and trending products. From car accessories to home goods and beyond, if the world needs it, we stock it.
How do I place an order? Simply browse our store, add your items to the cart, and proceed to checkout. You can pay securely using your preferred payment method.
Can I modify or cancel my order after placing it?Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible at support@everythinghubgh.com.
Shipping & Delivery
Where do you ship to? We ship within Ghana and to select international destinations (Special Cases). Shipping availability and rates are calculated at checkout. Deliveries in Accra comes with a low and affordable rates and we offer payment on delivery option as well, so our customers can shop with confidence.
How long does delivery take?
Shipping Outside Accra: 1–2 business days.
Same day shipping and delivery within Accra and its environment.
How do I track my order? Once your order ships, you'll receive a confirmation email with a tracking number to monitor your delivery.
Products
Are your products genuine? Yes, all products sold on Everything Hub are sourced from verified suppliers and are quality-checked before listing.
What if a product I want is out of stock? You can check back regularly as we restock frequently. Feel free to contact us and we'll notify you when it's available.
Returns & Refunds
What is your return policy? We accept returns within 15 days of delivery for items in their original condition. Please refer to our Return & Refund Policy page for full details.
How do I initiate a return? Contact us at support@everythinghubgh.com with your order number and reason for return. Our team will guide you through the process.
When will I receive my refund? Approved refunds are processed within 3 business days after inspection
Contact & Support
How can I reach Everything Hub? You can contact us via:
- Email: support@everythinghubgh.com
- Our Contact page on the website
- WhatsApp: 0592735250
What are your customer support hours? Our team is available Monday–Saturday, 6am - 7pm. We aim to respond to all inquiries within 24 hours.